Privacy policy

Fibrotex USA, Inc. (“Fibrotex”, the “Company,” “we,” “our” and “us”) is committed to protecting the privacy and security of any personal information we collect, use, share, and otherwise process as part of our business. This Privacy Policy (“Privacy Policy”) is provided as a notice to you of the types of information we collect about you through our application and/or website (each, a “Site”), how we use this information, and how we protect it. By accessing our Site, you consent to this Privacy Policy and our Terms of Use. If you have additional questions or would like further information on this topic, please contact us at marketing@fibrotexusa.com

 

Online Information Collection

We do not collect any personal information about you at our site, other than the information you choose to supply to us voluntarily to receive further information about our products and/or services. We define “personal information” as information that is unique to you and might include your name, address, email address, phone number, physical address, or age.
If you reach out to inquire about our product or service, we will collect your: name, address, email address, telephone number, physical address, and any other information required to provide you with the information you requested. This information is necessary for us to provide the information you requested or to take steps to obtain this information, for us to comply with a legal obligation, or to carry out related business and operational activities
We do not collect any sensitive information about you at our Site, and request that you do not submit any such information to us through the Site. We define “sensitive information” as information that might include a Social Security Number, account numbers, or medical information about you or any other person.


If you do provide us with personal information on this Site, we will not sell, license, transmit or disclose this information outside of the Company unless (1) you expressly authorize us to do so, (2) it is necessary to allow our contractors or agents to provide services to you, (3) in order to provide our products or services to our customers, (4) it is disclosed to entities that perform marketing services on our behalf or to other entities with whom we have joint marketing agreements, or (5) otherwise as we are required or permitted by law. We may also use the personal information you choose to provide to us to improve the content of our Site or to contact you for marketing purposes.
We may select outside companies who provide services on our behalf and use this information in the course of delivering advertisements to you and to measure the number of visits, average time spent, page views, and other statistics about visitors to our Site, in general. We may also use this data to monitor Site performance and to make the Site easier and more convenient to use.


We may aggregate statistics that we gather about our customers, sales, traffic patterns, and services, and provide these statistics to third parties. If we were to provide these statistics to third parties, however, they would be provided on a de-identified basis, meaning they would not identify you personally.

 

Third-Party Tracking and Do Not Track

Third parties may use tracking technologies in connection with our Site, which may include the collection of information about your online activities over time and across third-party websites. This Privacy Policy does not apply to these third-party technologies because we may not control them and we are not responsible for them. Do Not Track is a technology that enables users to opt out of tracking by websites they do not visit. Currently, we do not monitor or take any action with respect to Do Not Track technology.

 

Information Collected from Children

We are strongly committed to preserving online privacy for all of our website visitors, including children. To the extent the Site is a general audience site, we do not knowingly collect information about children or sell products to children. If you are under the age of majority in your jurisdiction, you are not permitted to submit information to the Site. Consistent with the Children’s Online Privacy Protection Act, in the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any personal information from or about a child, please contact us at our Contact Us page.

 

Data Security

We are committed to protecting your information from unauthorized access, use or disclosure. We maintain commercially reasonable administrative, technical and physical safeguards designed to protect the information collected through the Site. However, no information or communication system can be 100% secure, so we cannot guarantee the absolute security of your information. In addition, we are not responsible for the security of information that you transmit to through the underlying platform or over networks that we do not control, including the Internet and wireless networks.

 

Retention

We will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

 

Email

We appreciate your questions and comments about our Site, products and services and welcome your email messages to mailboxes listed on our Site. We will share your messages with those within our organization who are most capable of addressing the issues contained in your message. We will keep a copy of your message until we have had an opportunity to address your concerns. We may archive your message for a certain period of time or discard it, but your email address will not be used for any other purpose.

 

Sensitive Information

Please do not submit any sensitive information about yourself or others through the Site. The Site is not intended to collect sensitive information and therefore we cannot be responsible for the protection of any sensitive information that you may submit to us via the Site.

 

Right to Verify the Accuracy of Information We Collect

Keeping information accurate and up to date is important to us. An individual may see and correct their personal information that they provided to us, subject to certain legal or contractual or operational limitations. Contact us at the address provided below if you wish to verify your personal information.

 

Change In Privacy Policy

We may change this Privacy Policy at any time and from time to time, and we will post notice of any such changes to the Site. Your use of this Site after the effective date of the then-current Privacy Policy constitutes your acceptance of the amended terms and conditions therein. We reserve the right to apply the amended terms to information that we have already collected, subject to any legal constraints.

 

Contacting us

If you have any questions about this Privacy Policy, please contact us at marketing@fibrotexusa.com
Last Updated: November 5, 2023

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